Last updated: January 2026
ChiloMall ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the ChiloMall mobile application and related services.
We may collect the following types of information to provide, maintain, and improve our services:
A. Account and Identity Information:
B. Contact Information: If you choose to use features that require it, such as applying for product samples that require shipping, we may collect your name, phone number, and physical address. This information is strictly used for the intended app functionality (e.g., sample delivery) and is associated with your user identity.
C. User Content: Information you submit through the app, such as tasks, product details, sample applications, and related content.
D. Profile Image: For profile customization, the app may request access to your device's camera and photo library when you choose to upload or change your profile picture. If you grant permission, we will collect only the specific photo(s) you select for your profile image. This image data is used solely for displaying your profile picture within the app and is associated with your user account.
E. Push Notification Data: To deliver timely and relevant notifications, we collect: - Device Tokens: Unique identifiers provided by Apple Push Notification Service (APNs) or Google Firebase Cloud Messaging (FCM) to deliver notifications to your specific device - Notification Preferences: Your choices about which types of notifications you wish to receive - Notification Interaction Data: Basic information about whether you open notifications, used solely to improve notification relevance
F. Diagnostic Information: To ensure app stability and performance, we may automatically collect crash data, performance data, and other diagnostic information. This data is used solely for app functionality improvements and is not tied to your personal identity.
G. Device Information: Basic technical information such as device type, operating system version, and app version.
Important: We do not collect sensitive personal data (like precise location, contacts, photos, microphone audio, or payment card details) unless you explicitly provide it for a specific, user-driven feature, and its use is confined to that purpose.
Note about Push Notification Tokens: Push notification tokens are anonymous device identifiers that cannot be used to personally identify you. We do not link these tokens to other personal information unless you explicitly provide such linkage through app functionality.
We use the collected information solely to:
We do not sell, rent, or trade your personal information to third parties.
ChiloMall does not track users across other companies' apps or websites.
We do not use personal data for cross-app tracking, targeted advertising, or data broker sharing. This includes the explicit promise that we will not use your chosen login method (email or third-party) for cross-app tracking or advertising profiling.
Push Notifications vs. Tracking: Our use of push notifications is strictly limited to: - Transactional Notifications: Essential updates about your tasks, orders, and account - Service Announcements: Important information about platform changes or maintenance - Opportunity Alerts: Notifications about new tasks or earning opportunities you may qualify for
We do not use push notifications for: - Third-party advertising or promotions - Cross-app tracking or user profiling - Sharing notification data with data brokers or advertisers
The app's core functionality does not require any tracking authorization.
We do not use the App Tracking Transparency framework as we do not engage in tracking as defined by Apple.
You have complete control over notifications and can adjust preferences in your device settings or within the app.
We may share information only in these limited circumstances:
Important: These providers process data under strict confidentiality agreements and only for the purpose of delivering notifications or providing the contracted service.
We do not share user data with third parties for tracking or advertising purposes. We do not share your email address (collected via email registration) with any third-party login provider.
You have control over your information:
To protect your privacy and provide flexible login choices, our application offers the following primary methods for account creation and login:
Email Registration & Login
This is the primary login option we provide, designed to meet strict privacy standards. This method:
You can always use only email login to access all core features of our application.
Third-Party Login (e.g., TikTok)
As a convenient, optional service, we offer a quick login feature via TikTok for content creators and other users.
Our Commitment: Regardless of the login method you choose, our standards for protecting your personal data remain consistent. We do not engage in unnecessary additional data collection or usage based on your choice of login method.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: bd@chilomall.com
Mailing Address: Room 404, Building 4, Chengnan Yazhu, No. 16 Longcheng Avenue, Nanlian Community, Longgang Street, Longgang District, Shenzhen, China